{"id":5115,"date":"2023-01-11T09:22:21","date_gmt":"2023-01-11T07:22:21","guid":{"rendered":"https:\/\/heroesproject.eu\/?p=5115"},"modified":"2023-04-03T11:20:12","modified_gmt":"2023-04-03T09:20:12","slug":"professional-home-care-from-the-perspective-of-care-receivers","status":"publish","type":"post","link":"https:\/\/heroesproject.eu\/ro\/2023\/01\/11\/professional-home-care-from-the-perspective-of-care-receivers\/","title":{"rendered":"Cum percepe un beneficiar de \u00eengrijire din Elve\u021bia serviciile profesionale de \u00eengrijire la domiciliu?"},"content":{"rendered":"

Pentru a ob\u021bine o mai bun\u0103 \u00een\u021belegere a perspectivei beneficiarilor de \u00eengrijire, a fost realizat un alt interviu. Am intervievat o persoan\u0103 \u00een v\u00e2rst\u0103 de 72 de ani care a fost recent \u00eengrijit\u0103 la domiciliu de c\u0103tre Spitex, un serviciu elve\u021bian de \u00eengrijire la domiciliu . .<\/strong> <\/strong><\/p>\n\n\n\n

Care sunt a\u0219tept\u0103rile dumneavoastr\u0103 de la un \u00eengrijitor? <\/strong><\/p>\n\n\n\n

Pe baza experien\u021bei mele ca persoan\u0103 care a fost \u00een grija Spitex pentru o ran\u0103 nu foarte u\u0219or de \u00eengrijit \u00een urma unei spitaliz\u0103ri, calific\u0103rile profesionale sunt cele mai importante cerin\u021be pentru un \u00eengrijitor. Tot restul, de exemplu interesele (dac\u0103 dori\u021bi s\u0103 vorbi\u021bi), sunt elemente suplimentare pe care le pute\u021bi influen\u021ba singuri.<\/p>\n\n\n\n

 Atunci c\u00e2nd c\u0103uta\u021bi un \u00eengrijitor, ce este important pentru dvs.?<\/strong>\u00cengrijirea r\u0103nilor \u00een spitale serve\u0219te ca un fel de reper profesional. \u00cen mod ideal, spitalul sau medicul de familie asigur\u0103 o tranzi\u021bie u\u0219oar\u0103, ceea ce \u00eenseamn\u0103 c\u0103 un specialist potrivit este preg\u0103tit la momentul potrivit. Momentul potrivit rezult\u0103 din instruc\u021biunile spitalului sau ale medicului de familie. Nu vreau s\u0103 fiu nevoit s\u0103 caut un \u00eengrijitor, mai ales la \u00eenceput (transferul din spital), ci pur \u0219i simplu s\u0103 fiu \"servit\".<\/p>\n\n\n\n

Cum c\u0103uta\u021bi de obicei un \u00eengrijitor potrivit? <\/strong><\/p>\n\n\n\n

\u00cen cea de-a doua faz\u0103 a \u00eengrijirii, care nu mai este acut\u0103, ci mai degrab\u0103 pe termen lung, aspectul profesional este mai pu\u021bin important, iar aspectul de divertisment men\u021bionat mai sus devine mai important; acest lucru se datoreaz\u0103 faptului c\u0103 \u00eengrijirea r\u0103nilor necesit\u0103 \"timpi de a\u0219teptare\" mai lungi, care ar trebui s\u0103 fie acoperi\u021bi \u00een mod c\u00e2t mai semnificativ posibil. <\/p>\n\n\n\n

Ce persoane sunt implicate \u00een procesul de selec\u021bie a \u00eengrijitorilor dumneavoastr\u0103 \u0219i care este rolul lor specific pentru fiecare dintre ei?<\/strong><\/p>\n\n\n\n

Deoarece nu pot evalua cu exactitate calificarea profesional\u0103 a \u00eengrijitorilor mei, m\u0103 bazez pe consultarea exper\u021bilor \u00een aceast\u0103 privin\u021b\u0103. <\/p>\n\n\n\n

 Cum \u0219ti\u021bi ce calific\u0103ri \u0219i competen\u021be are nevoie un \u00eengrijitor pentru postul pe care \u00eel oferi\u021bi?<\/strong>Acesta este exact miezul problemei: Nu pot \u0219ti (\u00een cazul meu). De asemenea, nu cunosc nici numele calific\u0103rilor profesionale \u0219i nici ce anume \u00eenseamn\u0103 acestea. Mai exact: Aveam nevoie de cineva care s\u0103 poat\u0103 aplica \u0219i schimba bandajele cu vacuum. Prin urmare, acest aspect ar trebui s\u0103 fie specificat \u00eentr-o \"ofert\u0103\" - de\u0219i educa\u021bia singur\u0103 nu este suficient\u0103: experien\u021ba practic\u0103 este indispensabil\u0103 \u00een acest caz.<\/p>\n\n\n\n

C\u00e2t de mul\u021bumit sunte\u021bi de serviciile de \u00eengrijire ambulant\u0103 disponibile \u00een zona dumneavoastr\u0103?<\/strong><\/p>\n\n\n\n

Sunt extrem de mul\u021bumit. Tot ceea ce am men\u021bionat mai sus a fost \u00eendeplinit. Conexiunea cu spitalul (clinica de vindecare a r\u0103nilor) a fost de asemenea prezent\u0103 \u00een cazul \u00een care era nevoie de o a doua opinie sau de un sfat. <\/p>\n\n\n\n

Ce crede\u021bi c\u0103 \u00eei lipse\u0219te sistemului actual de \u00eengrijire? <\/strong><\/p>\n\n\n\n

Pe baza experien\u021bei mele personale, a\u0219a cum am descris mai sus: nu lipse\u0219te nimic. Pe baza experien\u021belor cu socrii mei, care aveau nevoie \u00een primul r\u00e2nd de sprijin \u00een gospod\u0103rie, \"procesul de recrutare\" a fost un dezastru.   <\/p>\n\n\n\n

Ce canale folosi\u021bi pentru recrutare? <\/strong><\/p>\n\n\n\n

\u00cen cazul socrilor mei, m-am ghidat \u00een primul r\u00e2nd dup\u0103 recomand\u0103rile cuno\u0219tin\u021belor. Totu\u0219i, acestea erau at\u00e2t de nespecifice (ce fel de munc\u0103, c\u00e2nd, c\u00e2t de des, costurile, ...) \u00eenc\u00e2t a fost nevoie de \"\u00eencercare \u0219i eroare\". Ca s\u0103 nu mai vorbim de componenta uman\u0103: \"chimia\" nu era niciodat\u0103 corect\u0103, a\u0219a c\u0103 toate \u00eencerc\u0103rile au fost oprite f\u0103r\u0103 rezultat. <\/p>\n\n\n\n

Ce trebuie s\u0103 fie \u00eendeplinit pentru ca o rela\u021bie cu un \u00eengrijitor s\u0103 poat\u0103 fi considerat\u0103 de \u00eencredere? <\/strong><\/p>\n\n\n\n

Pentru mine, \u00eencredere \u00eenseamn\u0103 \"f\u0103r\u0103 a\u0219tept\u0103ri dezam\u0103gite\". A\u0219tept\u0103rile privind calific\u0103rile profesionale ar putea fi m\u0103surate prin \u00eengrijirea \u00een spital, iar asta \u00eenseamn\u0103 nu \"perfect\u0103\", ci practic\u0103, dar \u0219i c\u0103utarea de sfaturi, dac\u0103 este necesar. Informarea deschis\u0103 \u0219i transparent\u0103 joac\u0103, de asemenea, un rol important, chiar \u0219i \u00een ceea ce prive\u0219te \"lucrurile m\u0103runte\", cum ar fi o \u00eent\u00e2rziere. <\/p>\n\n\n\n

A\u021bi avut vreodat\u0103 un incident nepl\u0103cut\/jignitor cu o asistent\u0103\/ingrijitor? Ce v-a f\u0103cut s\u0103 v\u0103 sim\u021bi\u021bi inconfortabil? Cum a\u021bi f\u0103cut fa\u021b\u0103 acestei situa\u021bii? <\/strong>Nu.<\/p>\n\n\n\n

Cum v\u0103 asigura\u021bi c\u0103 nu exist\u0103 agresiuni\/abuzuri? Ce crede\u021bi c\u0103 este important pentru a preveni agresiunile\/abuzurile?<\/strong><\/p>\n\n\n\n

O interac\u021biune respectuoas\u0103 de ambele p\u0103r\u021bi - inclusiv din partea beneficiarului - este o baz\u0103 bun\u0103 pentru prevenirea evenimentelor negative. O anumit\u0103 \u00een\u021belegere a supra\u00eenc\u0103rc\u0103rii din spital \u0219i din Spitex este, cu siguran\u021b\u0103, de asemenea, bun\u0103, de\u0219i, desigur, acest lucru nu ar trebui s\u0103 afecteze calitatea. Dac\u0103 un \u00eengrijitor nu are timp pentru discu\u021bii m\u0103runte, nu trebuie s\u0103 v\u0103 sim\u021bi\u021bi jignit.<\/p>\n\n\n\n

A\u021bi folosi o aplica\u021bie (fie pe telefon, fie pe computer) pentru a recruta un \u00eengrijitor?  <\/strong><\/p>\n\n\n\n

Da, a\u0219 face-o, dar mai degrab\u0103 pentru tipul \"\u00eengrijirea socrilor\" \u0219i nu pentru o situa\u021bie acut\u0103 ca \u00een cazul meu. <\/p>\n\n\n\n

C\u00e2t de mult sprijin personal este necesar pentru a v\u0103 face s\u0103 v\u0103 sim\u021bi\u021bi confortabil cu o aplica\u021bie? <\/strong><\/p>\n\n\n\n

O introducere, iar apoi ar trebui s\u0103 o pute\u021bi \u00eencerca \u0219i dumneavoastr\u0103. \u00cen func\u021bie de complexitate, o linie telefonic\u0103 de urgen\u021b\u0103 sau, \u0219i mai bine, o persoan\u0103 de contact. <\/p>\n\n\n\n

Ce informa\u021bii dori\u021bi s\u0103 vede\u021bi de la un instrument online?<\/strong><\/p>\n\n\n\n

 <\/strong>Dup\u0103 cum s-a descris mai sus, calificarea ar trebui s\u0103 fie foarte detaliat\u0103 (de exemplu, bandajul cu vid) \u0219i ar trebui s\u0103 fie inclus\u0103 experien\u021ba practic\u0103. Activit\u0103\u021bile anterioare sunt, de asemenea, importante, dac\u0103 cineva a lucrat \u00een domeniul \u00eengrijirilor acute, acesta ar fi un lucru pozitiv \u00een cazul meu.<\/p>\n\n\n\n

Ce ar fi important pentru instrumentul de recrutare online pentru a-l face de \u00eencredere pentru dumneavoastr\u0103?<\/strong><\/p>\n\n\n\n

Persoane de contact (cine se afl\u0103 \u00een spatele aplica\u021biei)? Cu c\u00e2t aceste persoane sunt mai apropiate de asisten\u021b\u0103 medical\u0103\/medicin\u0103, cu at\u00e2t sunt mai demne de \u00eencredere; dac\u0103 \u00een spatele aplica\u021biei s-ar afla o societate de investi\u021bii sau o companie de IT, f\u0103r\u0103 a face referire la \u00eentre\u021binere, a\u0219 avea mari \u00eengrijor\u0103ri. De asemenea: Schimburi cu al\u021bi utilizatori (de exemplu, chat) \u0219i rapoarte de experien\u021b\u0103. Nu sunt sigur \u00een ceea ce prive\u0219te evalu\u0103rile. Prefer mai degrab\u0103 rapoartele de experien\u021b\u0103.<\/p>\n\n\n\n

Ce mecanisme de securitate ar trebui s\u0103 aib\u0103 un instrument online pentru a preveni h\u0103r\u021buirea \/abuzul?<\/strong><\/p>\n\n\n\n

Nu v\u0103d nimic \u00een instrumentul \u00een sine, cu excep\u021bia, din nou, a unei persoane de contact care poate fi solicitat\u0103 pentru consiliere sau pentru o evaluare a situa\u021biei \u00eentr-un stadiu incipient (de exemplu, dac\u0103 semnele de abuz sunt pu\u021bin vizibile = semnal de alarm\u0103). Deci preventiv, dac\u0103 este posibil. Acest lucru ar putea fi semnalat \u00een aplica\u021bie, dar nimic mai mult: Nu a\u0219 descrie situa\u021bii de abuz; cel mult, ar putea fi incluse semnale de avertizare, dar nici m\u0103car despre asta nu sunt sigur.  <\/p>","protected":false},"excerpt":{"rendered":"

Pentru a ob\u021bine o mai bun\u0103 \u00een\u021belegere a perspectivei beneficiarilor de \u00eengrijire, a fost realizat un alt interviu. Am intervievat o persoan\u0103 \u00een v\u00e2rst\u0103 de 72 de ani care a fost recent \u00eengrijit\u0103 la domiciliu de c\u0103tre Spitex, un serviciu elve\u021bian de \u00eengrijire la domiciliu . .<\/p>","protected":false},"author":3,"featured_media":5904,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[77],"tags":[],"yoast_head":"\nHow does a care receivers from Switzerland perceive the professional home care services? - HEROES Project<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heroesproject.eu\/ro\/2023\/01\/11\/professional-home-care-from-the-perspective-of-care-receivers\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How does a care receivers from Switzerland perceive the professional home care services? - HEROES Project\" \/>\n<meta property=\"og:description\" content=\"To gain a better insight into the perspective of care receivers, a further interview was conducted. 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