{"id":5099,"date":"2022-12-09T14:22:08","date_gmt":"2022-12-09T12:22:08","guid":{"rendered":"https:\/\/heroesproject.eu\/?p=5099"},"modified":"2023-04-03T11:02:40","modified_gmt":"2023-04-03T09:02:40","slug":"the-perspective-of-the-care-receiver","status":"publish","type":"post","link":"https:\/\/heroesproject.eu\/ro\/2022\/12\/09\/the-perspective-of-the-care-receiver\/","title":{"rendered":"Cum percepe beneficiarul de \u00eengrijire serviciul de \u00eengrijire?"},"content":{"rendered":"

Atunci c\u00e2nd c\u0103uta\u021bi un \u00eengrijitor, ce este important pentru dvs.?<\/strong><\/p>\n\n\n\n

Un \u00eengrijitor ar trebui s\u0103 fie punctual \u0219i s\u0103 aib\u0103 cele mai bune interese \u00een minte. Vreau s\u0103 \u0219tiu c\u0103 este o persoan\u0103 de \u00eencredere, cu care voi putea lega o colaborare de lung\u0103 durat\u0103. Nu vreau s\u0103 v\u0103d c\u0103 \u00een propria mea cas\u0103 se plimb\u0103 s\u0103pt\u0103m\u00e2nal o alt\u0103 persoan\u0103 - \u00eencrederea \u00een \u00eengrijitori la domiciliu mi-o formez greu, dar \u0219i r\u0103m\u00e2ne pe termen lung.<\/p>\n\n\n\n

Cum c\u0103uta\u021bi de obicei un \u00eengrijitor potrivit? <\/strong><\/p>\n\n\n\n

Teoretic ar trebui s\u0103 ne ofere statul un \u00eengrijitor, acum c\u0103 suntem la pensie. Dar \u00een general \u00eentreb vecinele de scar\u0103, ele mai cunosc persoane tinere care ar putea fi de folos. Cum pensia este mic\u0103, nu \u00eemi prea permit s\u0103 apelez la firme specializate, ele av\u00e2nd tarife mari.<\/p>\n\n\n\n

Ce persoane sunt implicate \u00een procesul de selec\u021bie a \u00eengrijitorilor dumneavoastr\u0103 \u0219i care este rolul lor specific pentru fiecare dintre ei? <\/strong><\/p>\n\n\n\n

Locuiesc singur\u0103. Copii mei sunt pleca\u021bi \u00een str\u0103in\u0103tate, nu m\u0103 viziteaz\u0103, vorbim rareori la telefon. Toate deciziile le iau eu singur\u0103. Sunt b\u0103tr\u00e2n\u0103 \u0219i \u00eemi e foarte greu s\u0103 m\u0103 deplasez, a\u0219a c\u0103 orice ajutor din partea unui \u00eengrijitor \u00eemi este de folos.<\/p>\n\n\n\n

Cum \u0219ti\u021bi ce calific\u0103ri \u0219i competen\u021be are nevoie un \u00eengrijitor pentru postul pe care \u00eel oferi\u021bi? <\/strong><\/p>\n\n\n\n

Vreau s\u0103 fie curat\u0103 persoan\u0103. Igiena \u0219i seriozitatea sunt esen\u021biale. Eu nu \u0219tiu ce certificate sunt necesare, dar dac\u0103 m\u0103 poate ajuta cu pu\u021bin\u0103 cur\u0103\u021benie, s\u0103 stea cu mine la pove\u0219ti \u0219i s\u0103 m\u0103 ajute cu drumuri la farmacie, pentru mine este suficient. Oricum pensia nu-mi permite s\u0103 am a\u0219tept\u0103ri prea mari.<\/p>\n\n\n\n

C\u00e2t de mul\u021bumit sunte\u021bi de serviciile de \u00eengrijire ambulant\u0103 disponibile \u00een zona dumneavoastr\u0103?<\/strong><\/p>\n\n\n\n

Eu colaborez cu The Care Hub. \u00cemi place de doamna care \u00eemi trimite o doamn\u0103 s\u0103pt\u0103m\u00e2nal la cur\u0103\u021benie. Comunicarea este bun\u0103, dar a\u0219 avea nevoie de mai multe vizite. Poate \u00een viitor va pl\u0103ti statul pentru aceste servicii. O via\u021b\u0103 \u00eentreag\u0103 am pl\u0103tit taxe, acum vreau s\u0103 beneficiez de suport din partea conducerii.<\/p>\n\n\n\n

Ce crede\u021bi c\u0103 \u00eei lipse\u0219te sistemului actual de \u00eengrijire?<\/strong><\/p>\n\n\n\n

Fina\u021barea. Oamenii \u00eenv\u00e2rst\u0103 nu au banii necesari pentru a se sus\u021bine singuri, iar \u00eengrijitorii pleac\u0103 \u00een str\u0103in\u0103tate, fiindc\u0103 acolo se c\u00e2\u0219tig\u0103 mai mult. \u0218tiu c\u0103 ar fi normal s\u0103 m\u0103 ajute familia, dar copii mei sunt pleca\u021bi \u0219i nu \u00eemi ofer\u0103 niciun leu.<\/p>\n\n\n\n

Ce canale folosi\u021bi pentru recrutare?<\/strong><\/p>\n\n\n\n

Nu folosesc tehnologia cu scop de recrutare. Citesc doar ziarele online \u0219i vorbesc cu cunoscu\u021bii la telefon. Nu \u0219tiu unde a\u0219 putea g\u0103si \u00eengrijitori pentru a m\u0103 ajuta. Chiar a\u0219 vrea s\u0103 cunosc mai multe servicii de genul celor de la The Care Hub.<\/p>\n\n\n\n

A\u021bi avut vreodat\u0103 un incident nepl\u0103cut\/jignitor cu o asistent\u0103\/ingrijitor? Ce v-a f\u0103cut s\u0103 v\u0103 sim\u021bi\u021bi inconfortabil? Cum a\u021bi f\u0103cut fa\u021b\u0103 acestei situa\u021bii? <\/strong><\/p>\n\n\n\n

Da, o dat\u0103 o \u00eengrijitoare a venit la mine \u0219i de\u0219i eu o pl\u0103tisem s\u0103 stea dou\u0103 ore, ea \u00een acel timp a stat aproape degeaba. Dup\u0103 ce a plecat \u0219i m-am dus s\u0103 v\u0103d dac\u0103 a cur\u0103\u021bat terasa, era \u00eenc\u0103 plin\u0103 de praf \u0219i p\u00e2nze de paianjen. Am sim\u021bit c\u0103 am dat banii degeaba. Am sunat firma \u0219i am f\u0103cut o pl\u00e2ngere. Am spus c\u0103 voi continua colaborarea, doar dac\u0103 mi se va trimite o alt\u0103 doamn\u0103 pentru urm\u0103toarea vizit\u0103.<\/p>\n\n\n\n

Cum v\u0103 asigura\u021bi c\u0103 nu exist\u0103 agresiuni\/abuzuri? Ce crede\u021bi c\u0103 este important pentru a preveni agresiunile\/abuzurile? <\/strong><\/p>\n\n\n\n

Fiind b\u0103tr\u00e2n\u0103 , trebuie s\u0103 m\u0103 asigur constant c\u0103 \u00een casa mea intr\u0103 oameni pa\u0219nici. Nu vreau s\u0103 se i\u0219te conflicte \u0219i cu at\u00e2t mai mult, \u00eengrijitoarea s\u0103 m\u0103 agreseze. Eu am o statur\u0103 mic\u0103 \u0219i m\u0103 deplasez cu cadru. M\u0103 dor picioarele \u0219i obosesc dac\u0103 stau mult \u00een picioare.<\/p>\n\n\n\n

Cred c\u0103 se pot preveni abuzurile printr-un proces de recrutare strict, unde se verific\u0103 omul, cum e el, mai important dec\u00e2t ce calific\u0103ri are.<\/p>\n\n\n\n

A\u021bi folosi o aplica\u021bie (fie pe telefon, fie pe computer) pentru a recruta un \u00eengrijitor?<\/strong><\/p>\n\n\n\n

Nu m\u0103 pricep cu tehnologia. A\u0219 folosi-o doar dac\u0103 m-ar \u00eenv\u0103\u021ba cineva. Cu toate acestea prefer s\u0103 sun la un num\u0103r de telefon \u0219i s\u0103 mi se trimit\u0103 o \u00eengrijitoare. Eu nu am \u00eencredere s\u0103-mi pun datele pe internet. Nu \u0219tiu cine are acces la ele \u0219i prefer s\u0103 comunic (ideal) cu persoana direct. \u00cemi place de Oana. Ea m\u0103 ajut\u0103 cu partea tehnic\u0103, dar mi-a\u0219 dori s\u0103 nu se mai schimbe partenerele at\u00e2t de des.<\/p>\n\n\n\n

C\u00e2t de mult sprijin personal este necesar pentru a v\u0103 face s\u0103 v\u0103 sim\u021bi\u021bi confortabil cu o aplica\u021bie?<\/strong><\/p>\n\n\n\n

Ar trebui s\u0103 m\u0103 ajute cineva. Ideal ar fi ca dup\u0103\/\u00eenaintea fiec\u0103rei vizite s\u0103 fie cineva la mine acas\u0103 care s\u0103 \u00eemi programeze urm\u0103toarea vizit\u0103. Eu prefer telefonul, \u00een favoarea tehnologiei.<\/p>\n\n\n\n

Ce informa\u021bii dori\u021bi s\u0103 vede\u021bi de la un instrument online?<\/strong><\/p>\n\n\n\n

Vreau s\u0103 cunosc persoana. S\u0103 \u00een\u021beleg ce poate \u0219i ce nu s\u0103 fac\u0103. Vreau s\u0103 colaborez cu o persoan\u0103 responsabil\u0103, care este dedicat\u0103 \u00eengrijirii \u0219i care s\u0103 fie, dac\u0103 se poate, distribuit\u0103 doar mie. Eu sunt o persoan\u0103 care trateaz\u0103 \u00eengrijitoarele ca \u0219i c\u00e2nd ar fi copii mei, deci am colabora bine. Vreau instrumentul s\u0103 aib\u0103 un buton de ajutor, unde s\u0103 ap\u0103s \u0219i cineva s\u0103 m\u0103 ajute dac\u0103 nu m\u0103 descurc s\u0103 plasez o vizit\u0103. Pentru mine cel mai important este s\u0103 am interac\u021biune uman\u0103 pe tot procesul de rezervare a unui \u00eengrijitor, Ideal ar fi s\u0103 pot pl\u0103ti o dat\u0103 pe lun\u0103.<\/p>\n\n\n\n

Ce ar fi important pentru instrumentul de recrutare online pentru a-l face de \u00eencredere pentru dumneavoastr\u0103?<\/strong><\/p>\n\n\n\n

Cum nu folosesc tehnologia, nu a\u0219 \u0219tii ce s\u0103 ofer ca feedback. Cred c\u0103 ar trebui s\u0103 po\u021bi vedea \u00eengrijitorul. S\u0103 vorbe\u0219ti cu el\/ea \u00eenainte s\u0103 vin\u0103 la mine acas\u0103.<\/p>","protected":false},"excerpt":{"rendered":"

Atunci c\u00e2nd c\u0103uta\u021bi un \u00eengrijitor, ce este important pentru dvs.?\nUn \u00eengrijitor ar trebui s\u0103 fie punctual \u0219i s\u0103 aib\u0103 cele mai bune interese \u00een minte. Vreau s\u0103 \u0219tiu c\u0103 este o persoan\u0103 de \u00eencredere, cu care voi putea lega o colaborare de lung\u0103 durat\u0103. Nu vreau s\u0103 v\u0103d c\u0103 \u00een propria mea cas\u0103 se plimb\u0103 s\u0103pt\u0103m\u00e2nal o alt\u0103 persoan\u0103 - \u00eencrederea \u00een \u00eengrijitori la domiciliu mi-o formez greu, dar \u0219i r\u0103m\u00e2ne pe termen lung.<\/p>","protected":false},"author":3,"featured_media":4875,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[77],"tags":[],"yoast_head":"\nHow does the care receiver perceive the care service? - HEROES Project<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heroesproject.eu\/ro\/2022\/12\/09\/the-perspective-of-the-care-receiver\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How does the care receiver perceive the care service? - HEROES Project\" \/>\n<meta property=\"og:description\" content=\"When looking for a carer, what is important to you? 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