{"id":4837,"date":"2021-12-15T10:35:40","date_gmt":"2021-12-15T08:35:40","guid":{"rendered":"https:\/\/heroesproject.eu\/?p=4837"},"modified":"2021-12-15T11:08:08","modified_gmt":"2021-12-15T09:08:08","slug":"reflecting-the-third-round-of-co-creation-workshops","status":"publish","type":"post","link":"https:\/\/heroesproject.eu\/ro\/2021\/12\/15\/reflecting-the-third-round-of-co-creation-workshops\/","title":{"rendered":"Reflec\u021bii privind cea de-a treia rund\u0103 de ateliere de co-creatie"},"content":{"rendered":"
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\u00cen Elve\u021bia au avut loc, de asemenea, ateliere de co-crea\u021bie \u00een ultimele luni. \u00cen aceast\u0103 postare pe blog, noi - Institute for Aging Research (IAF) din cadrul University of Applied Sciences of Eastern Switzerland (OST) - raport\u0103m \u0219i reflect\u0103m experien\u021bele noastre cu cea de-a treia rund\u0103 de ateliere, care a avut loc la sf\u00e2r\u0219itul lunii noiembrie\/\u00eenceputul lunii decembrie 2021 la St. Gallen. Atelierele de lucru s-au axat pe u\u0219urin\u021ba de utilizare a platformei, care const\u0103 \u00een trei componente: navigarea, \u00een\u021belegerea \u0219i accesibilitatea platformei HEROES. Este important ca utilizarea platformei s\u0103 fie c\u00e2t mai intuitiv\u0103, altfel pot ap\u0103rea rapid frustr\u0103ri \u0219i respingeri din partea utilizatorilor.<\/p>

Atelierele noastre de lucru pot avea loc la fa\u021ba locului \u0219i \u00een prezen\u021b\u0103. \u00centr-un cadru individual, am putut urm\u0103ri \u0219i documenta cu precizie fluxurile utilizatorilor. Au participat trei persoane reprezent\u00e2nd candida\u021bii (\u00eengrijitori) \u0219i trei persoane reprezent\u00e2nd recru\u021bii (membri ai familiei). \u00cen total, \u00een cea de-a treia rund\u0103 de ateliere au fost 24 de participan\u021bi din toate \u021b\u0103rile. Am decis s\u0103 test\u0103m platforma prin intermediul unei versiuni web pe laptop.<\/p>

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Scopul atelierelor<\/strong><\/p>

Mai \u00eent\u00e2i le cerem participan\u021bilor s\u0103 citeasc\u0103 sarcina de atelier. \u00cen func\u021bie de rolul lor, li s-a cerut s\u0103 citeasc\u0103 un profil fictiv \u0219i s\u0103 se pun\u0103 \u00een situa\u021bia respectiv\u0103. Diferitele profiluri au fost:<\/p>

1) Anna, o asistent\u0103 medical\u0103 \u00een c\u0103utarea unui loc de munc\u0103 \u0219i<\/p>

\u0219i<\/p>

2) Sorin, un b\u0103rbat \u00een v\u00e2rst\u0103 de 77 de ani care are nevoie de ajutor pentru menaj \u0219i cump\u0103r\u0103turi.<\/p>

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Fig. 1. Participantul citind profilul fictiv<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Scopul acestui atelier a fost acela de a \u00een\u021belege mai bine modul \u00een care utilizatorii finali navigheaz\u0103 pe platform\u0103. Prin urmare, participan\u021bii au lucrat prin patru sarcini, a\u0219a-numitele \"cazuri de utilizare\" (Kulak & Guiney, 2012), adic\u0103 anumite p\u0103r\u021bi ale aplica\u021biei, f\u0103r\u0103 sprijinul conduc\u0103torilor atelierului. \u00cen acest fel, fluxurile utilizatorilor au putut fi f\u0103cute vizibile \u0219i u\u0219or de \u00een\u021beles, ceea ce este esen\u021bial pentru dezvoltarea ulterioar\u0103 a aplica\u021biei. Este singura modalitate de a determina care fluxuri func\u021bioneaz\u0103 deja intuitiv bine \u0219i care nu func\u021bioneaz\u0103 \u00eenc\u0103 sau trebuie \u00eembun\u0103t\u0103\u021bite.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fig. 2. Participant care navigheaz\u0103 pe platform\u0103 <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Thinking Aloud \u2013 Thinking Allowed!<\/strong><\/p>

\u00cen timp ce participan\u021bii \u00eencercau s\u0103 rezolve sarcinile, i-am rugat s\u0103 vorbeasc\u0103 cu voce tare despre procesele lor de g\u00e2ndire, f\u0103c\u00e2ndu-le astfel explicite (\u201ethinking aloud\u201d). Acest lucru ne-a permis s\u0103 auzim \u0219i s\u0103 \u00een\u021belegem unde au ap\u0103rut dificult\u0103\u021bi \u0219i cum au \u00eencercat participan\u021bii s\u0103 le rezolve. \u00cen plus, am \u00eenregistrat, de asemenea, care \"fluxuri\" puteau fi rezolvate cu pu\u021bin sau deloc ajutor \u0219i care puteau fi rezolvate numai cu ajutor. \u00cen plus, am \u00eenregistrat \u0219i activitatea pe ecranul laptopului, astfel \u00eenc\u00e2t \"fluxurile\" s\u0103 poat\u0103 fi urm\u0103rite ulterior. Am adresat \u00eentreb\u0103ri spontane, iar la final am colectat feedback general cu privire la noua versiune a platformei.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fig. 3. \u00cenregistrarea \"fluxurilor de utilizatori\"<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Metoda \"Concurrent Think Aloud\" (\u201eG\u00e2ndesc cu Voce Tare\u201d), care face ca procesele de g\u00e2ndire s\u0103 fie explicite \u00een timp ce se lucreaz\u0103 la sarcini, este considerat\u0103 deosebit de util\u0103 \u0219i eficient\u0103 pentru testele de utilizabilitate (Ericsson & Simon, 1993). Aceasta ne permite s\u0103 \u00een\u021belegem \u00een detaliu modul \u00een care participan\u021bii procedeaz\u0103 atunci c\u00e2nd rezolv\u0103 o problem\u0103 \u0219i g\u00e2ndesc \u0219i simt cu privire la p\u0103r\u021bile individuale ale platformei \u00een ceea ce prive\u0219te navigarea, \u00een\u021belegerea \u0219i accesibilitatea. Acest lucru necesit\u0103, de asemenea, o concentrare \u0219i o sensibilitate extraordinare din partea asisten\u021bilor de cercetare, deoarece ace\u0219tia \u00eenregistreaz\u0103 fiecare pas pe care \u00eel fac participan\u021bii, pun\u00e2nd \u00een acela\u0219i timp mereu \u00eentreb\u0103ri \u0219i ascult\u00e2nd cu aten\u021bie. \u00cen acest fel, am reu\u0219it s\u0103 adun\u0103m contribu\u021bii importante din partea participan\u021bilor, care au fost cu to\u021bii foarte implica\u021bi. \u00cen mod evident, a fost important pentru ei s\u0103 poat\u0103 contribui la dezvoltarea ulterioar\u0103 a platformei. Ace\u0219tia ne-au \u00eemp\u0103rt\u0103\u0219it multe g\u00e2nduri valoroase \u0219i au exprimat \u00een mod deschis sugestii de \u00eembun\u0103t\u0103\u021bire.<\/p>\n

\u00cenc\u0103 o dat\u0103, subiectul formul\u0103rii a fost foarte important. Modul \u00een care sunt folosi\u021bi termenii este \u00eenc\u0103 inadecvat pentru unii participan\u021bi. \u00cen ceea ce prive\u0219te \u00eengrijirea \u0219i sprijinul, limbajul este foarte sensibil \u0219i observ\u0103m din nou \u0219i din nou c\u0103, chiar \u0219i \u00een diferite \u021b\u0103ri vorbitoare de limb\u0103 german\u0103, cum ar fi Austria \u0219i Elve\u021bia, aceste nuan\u021be lingvistice difer\u0103 semnificativ. \u00cen plus, a devenit clar \u0219i faptul c\u0103 pentru utilizatorii mai tineri platforma pare s\u0103 fie mai intuitiv\u0103 dec\u00e2t pentru cei mai \u00een v\u00e2rst\u0103. \u00cen ceea ce prive\u0219te navigarea \u0219i \u00een\u021belegerea aplica\u021biei, se pare c\u0103 este nevoie de mai mult\u0103 dezvoltare dec\u00e2t \u00een ceea ce prive\u0219te subiectele referitoare la accesibilitate sau la utilizabilitate.<\/p>\n

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\u00cenv\u0103\u021b\u0103turi:<\/strong><\/p>\n

Am ob\u021binut informa\u021bii importante din cea de-a treia rund\u0103 de ateliere de lucru:<\/p>\n

    \n
  • Aloca\u021bi suficient timp<\/strong><\/li>\n<\/ul>\n

    \u00cen func\u021bie de grupul de utilizatori, unii participan\u021bi sunt mai rapizi \u00een procesarea cazurilor de utilizare, \u00een timp ce al\u021bii au nevoie de mult mai mult timp. Prin urmare, ar trebui s\u0103 \u021binem cont de faptul c\u0103, chiar \u0219i grupurile de utilizatori bine definite pot fi foarte diverse \u00een interiorul lor.<\/p>\n

      \n
    • Crea\u021bi o atmosfer\u0103 de apreciere<\/strong><\/li>\n<\/ul>\n

      Conduc\u0103torii de atelier trebuie s\u0103 fie \u00eentotdeauna con\u0219tien\u021bi de faptul c\u0103 participan\u021bii nu se afl\u0103 \u00een mediul lor obi\u0219nuit, ci intr\u0103 \u00een lumea conduc\u0103torilor de atelier. Astfel, doar cadrul creeaz\u0103 un dezechilibru de putere care poate declan\u0219a rapid stresul \u0219i incertitudinea \u00een r\u00e2ndul participan\u021bilor. \u00cen special cu metoda \"Concurrent Think Aloud\", participan\u021bii se fac vulnerabili, mai ales dac\u0103 nu navigheaz\u0103 cu \u00eencredere pe platform\u0103. Prin urmare, este important s\u0103 se creeze o atmosfer\u0103 confortabil\u0103 \u0219i s\u0103 se men\u021bioneze de la \u00eenceput c\u0103 nu este vorba despre performan\u021ba participan\u021bilor, ci despre platform\u0103 \u0219i u\u0219urin\u021ba de utilizare a acesteia.<\/p>\n

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      • Fi\u021bi r\u0103bd\u0103tori<\/strong><\/li>\n<\/ul>\n

        Este u\u0219or pentru liderii de atelier s\u0103 simt\u0103 rapid impulsul de a interveni sau de a dori s\u0103 \u00eei ajute pe participan\u021bi. Prin urmare, este esen\u021bial s\u0103 dea dovad\u0103 de re\u021binere. Este important s\u0103 se a\u0219tepte p\u00e2n\u0103 c\u00e2nd participan\u021bii sunt capabili s\u0103 realizeze singuri \"cazul de utilizare\" \u0219i s\u0103 se intervin\u0103 numai dac\u0103 ace\u0219tia solicit\u0103 sau renun\u021b\u0103. P\u00e2n\u0103 atunci, este mai bine s\u0103 v\u0103 concentra\u021bi asupra g\u00e2ndurilor care sunt rostite cu voce tare \u0219i s\u0103 lua\u021bi noti\u021be despre acestea, precum \u0219i s\u0103 documenta\u021bi c\u0103ile de navigare. De asemenea, poate fi util ca dou\u0103 persoane s\u0103 fac\u0103 acest lucru, astfel \u00eenc\u00e2t s\u0103 se piard\u0103 c\u00e2t mai pu\u021bine informa\u021bii, sau s\u0103 se \u00eenregistreze activitatea de pe ecran (de exemplu, cu ajutorul programului Snagit). De\u0219i atelierele de co-crea\u021bie sunt un format interactiv, provocarea const\u0103 \u00een g\u0103sirea unui bun punct de mijloc \u00eentre a face ca oamenii s\u0103 vorbeasc\u0103, dar s\u0103 fi\u021bi dvs. mai pu\u021bin activi. Este mult prea u\u0219or s\u0103 st\u00e2njene\u0219ti pe cineva r\u00e2z\u00e2nd rapid sau s\u0103rind calul. Adesea, participan\u021bii navigheaz\u0103 pe platform\u0103 pentru prima dat\u0103, a\u0219a c\u0103 este important s\u0103 v\u0103 g\u00e2ndi\u021bi cum s\u0103 pune\u021bi \u00eentreb\u0103ri. Acest lucru presupune s\u0103 fi\u021bi sensibil.<\/p>\n

        \u00a0<\/p>\n

        Etape urm\u0103toare \u0219i perspective<\/strong><\/p>\n

        Documenta\u021bia atelierelor de lucru va fi rezumat\u0103 \u00eentr-un tabel \u00een care to\u021bi partenerii de proiect \u00ee\u0219i vor compila rezultatele. Dup\u0103 o discu\u021bie comun\u0103 a rezultatelor, acestea vor fi implementate din punct de vedere tehnic, iar platforma va fi dezvoltat\u0103 \u00een continuare pentru a fi disponibil\u0103 pentru \"testele de teren\" \u00eencep\u00e2nd cu anul viitor (2022) \u00eentr-o versiune c\u00e2t mai u\u0219or de utilizat.<\/p>\n

        \u00cen cadrul testelor pe teren, poten\u021bialii utilizatori finali vor utiliza \u0219i testa \u00een mod regulat aplica\u021bia pe o perioad\u0103 de 12 luni. \u00cen acest scop, c\u0103ut\u0103m voluntari \u00een Elve\u021bia. Este vorba de o testare a platformei, \u00een cadrul c\u0103reia vor fi folosite exemple fictive.<\/p>\n

        Suntem ner\u0103bd\u0103tori s\u0103 vedem cum va ar\u0103ta platforma pentru \"testele de teren\" \u0219i a\u0219tept\u0103m cu ner\u0103bdare un nou an interesant.<\/p>\n

        \u00a0<\/p>\n

        Literatura de specialitate:<\/strong><\/p>\n

        Ericsson, K. A., & Simon, H. A. (1993). Protocol analysis: Verbal reports as data<\/em> (Revised ed.) Cambridge, MA: MIT Press.<\/p>\n

        Kulak, D., & Guiney, E. (2012). Use cases: requirements in context<\/em>. Addison-Wesley.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        \u00cen Elve\u021bia au avut loc \u0219i ateliere de co-creare \u00een ultimele luni. \u00cen aceast\u0103 postare pe blog, noi, Institutul de Cercetare a \u00cemb\u0103tr\u00e2nirii (IAF) al Universit\u0103\u021bii de \u0218tiin\u021be Aplicate din Elve\u021bia de Est (OST) \u2013 raport\u0103m \u0219i reflect\u0103m experien\u021bele noastre cu cea de-a treia rund\u0103 de ateliere, care a avut loc la sf\u00e2r\u0219itul lunii noiembrie\/\u00eenceputul lunii noiembrie. din decembrie 2021<\/p>","protected":false},"author":3,"featured_media":4855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[41],"tags":[],"yoast_head":"\nReflecting the third round of Co-Creation Workshops - HEROES Project<\/title>\n<meta name=\"description\" content=\"In Switzerland co-creation workshops have also taken place in recent months.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heroesproject.eu\/ro\/2021\/12\/15\/reflecting-the-third-round-of-co-creation-workshops\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reflecting the third round of Co-Creation Workshops - 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