This policy is designed to tell you, the visitor to the site, how, why and for how long we process your personal data. The document has been drafted in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR – General Data Protection Regulation”).
This policy applies to all visitors to our website, whether they are participants in the HEROES Project or not.
Personal data controller: THE CARE HUB SRL, having its registered office at Str. Lacului,nr 7, trade register number J35/4519/13.12.2018, tax identification code 40299417.
As a controller, we collect data:
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through our website www.heroesproject.eu (“the website”), by filling in forms or by using cookies
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through the pages of social networks affiliated to the platform
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offline – through forms distributed at events organised by us or when you contact us directly.
Categories of personal data processed:
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Name, first name
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E-mail
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Phone
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Information collected by cookies: location, browser and electronic device used for login: IP address, MAC address, Google ad code, pages accessed on the site, date and time of activity, frequency of visits.
Purposes of processing personal data
● To participate in the field tests of the HEROES platform;
● To respond to requests from you and HEROES participants;
● To enable participation in surveys, competitions, promotions, etc related to the HEROES platform.
● To provide technical support related to the use of the HEROES platform
● To recognise the devices used and associate them to the user profile, when applicable
● To use certain technologies on social networks according to your expressed consent.
● For marketing purposes, to send information about products, services, events and promotions related to the HEROES platform or other companies with which THE CARE HUB SRL works, exclusively based on your consent.
● To fulfil the legal obligations of THE CARE HUB SRL and partners in the HEROES consortium.
Basis of processing of personal data
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Your consent
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For the purpose of entering into or performing a collaboration for testing the platform between THE CARE HUB SRL or other partners in the HEROES consortium and you as a user
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For compliance with legal obligations
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The legitimate interest of THE CARE HUB SRL and the partners in the HEROES consortium
Situations where we disclose your data
THE CARE HUB SRL may disclose your personal data in certain situations to:
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Service providers, for the purpose of performing certain functions of THE CARE HUB SRL’s website and business, such as conducting marketing or retention campaigns, participating in contests or events, etc.
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Social networks. You may interact with certain functionalities of the HEROES platform that may lead to the publication of personal data (name, first name) on the user page or on the HEROES page on various social networks.
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Mobile devices, electronic or other device applications. THE CARE HUB SRL may share certain personal data (including how the user uses mobile or other electronic device applications) with mobile operators, technology providers, analytics providers, etc.
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Sale of THE CARE HUB SRL’s business or assets. In the event of a sale of all or part of THE CARE HUB SRL’s business or assets, visitor information may, at THE CARE HUB SRL’s discretion, be transferred in whole or in part to third parties as part of or in connection with that transaction. In this event, the policies of third party entities may govern the use and collection of information.
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Third party companies that separately hold The Care Hub Platform user data. THE CARE HUB SRL may share visitors’ personal data with third parties to whom the visitor has separately provided certain personal data (e.g. by creating a user account on those third parties’ platforms). In these cases, THE CARE HUB SRL may supplement the data that third parties hold about users by sharing a common identifier that in itself does not constitute personal data.
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Affiliated entities. THE CARE HUB SRL may share personal data about visitors collected through the HEROES Platform with affiliated entities (either companies in the same group or companies with common shareholders/associates with THE CARE HUB SRL).
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Consortium partners. THE CARE HUB SRL may share personal data about visitors collected through the HEROES platform with partners in the HEROES consortium.
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Legal reasons. THE CARE HUB SRL may disclose, in whole or in part, personally identifiable information to cooperate with or assist law enforcement, governmental or regulatory agencies, content protection organizations, or legal process in connection with or to prevent suspected or possible fraud. THE CARE HUB SRL may also use or disclose information it deems appropriate to the extent requested by an official address or in connection with pending or potential litigation or to enforce or protect the rights or safety of visitors.
Storage period
We store personal data only for the period necessary to fulfil the purposes, but no longer than 5 years after the termination of the contract or the last interaction on the HEROES platform. Certain categories of data will be stored for longer periods when the period is required by law, regulation or applicable rules on record retention obligations.
Transfer of data
In using the platform, your personal data may be transferred to or stored on the servers of our providers in countries outside the EU/EEA, depending on the resources available to those providers.
In all cases where data is transferred to a non-EU/EEA country we enter into a data processing agreement with the providers, which contains the contractual clauses recommended by the European Commission, in order to obtain adequate guarantees regarding data security and protection.
Your rights regarding personal data
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Right of access |
Following your request, we can confirm that we are processing your data and give you access to that data (by providing you with a copy of the personal data and further information on the processing). |
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Right to rectification |
Following your request, we will promptly rectify inaccurate data and complete incomplete data we hold about you. |
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Right to data erasure |
Following your request, in certain circumstances we will delete your personal data (e.g. if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent and there is no other basis for processing). |
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Right to restrict processing |
Following your request, we will restrict the processing of your data when you dispute its accuracy or if you have objected to its processing. We will inform you without delay of the lifting of any processing restrictions. |
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Right to data portability |
Following your request, we will transmit your personal data processed on the basis of your consent in a structured, commonly used and machine-readable format. You can also ask us to transmit the data to another controller. |
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Right to oppose |
Following your request, we will stop processing your data based on the legitimate interest of THE CARE HUB SRL, when your interests and rights prevail over our interests. |
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Right to withdraw consent |
Where your data is processed solely on the basis of consent, you have the right to notify THE CARE HUB SRL of the withdrawal of consent. Withdrawal will not affect the lawfulness of the previous processing. |
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The right to lodge a complaint with the supervisory authority |
Updated information on filing a complaint with the National Supervisory Authority for Personal Data Processing can be found at www.dataprotection.ro |
Use of cookies
An “Internet Cookie” (also called a “browser cookie” or “HTTP cookie”) is a small file of letters and numbers that will be stored on the computer, mobile device or other device from which a visitor accesses a website. The cookie is installed by a request issued by a web-server to a browser (e.g. Internet Explorer, Chrome) and is completely “passive” (contains no software, viruses or spyware and cannot access information on the visitor’s hard drive).
A cookie consists of 2 parts: the name and the content or value of the cookie. Furthermore, the lifetime of a cookie is determined; technically, only the webserver that sent the cookie can access it again when a visitor returns to the website associated with that webserver.
Reasons for using cookies
We use cookies to improve the usability and functionality of our site and to better understand how visitors use the site. Based on cookies we can personalize and improve your experience.
Types of cookies used on www.heroesproject.eu
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Comments |
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How to change settings
You can set your browser to reject cookies. Disabling and rejecting cookies may make certain sections/pages unusable or difficult to visit.
We recommend that you visit your browser’s support page for details on disabling cookies.
For more information about cookies, please visit www.allaboutcookies.org or http://www.youronlinechoices.com/ro.
Kontakt
In order to answer any questions you may have regarding this information or in relation to the processing of personal data by THE CARE HUB SRL, as well as to exercise your rights mentioned above, please contact us by sending an e-mail to [email protected].